Privacy Policy
Moonstones Holiday Let (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, contact us, or make a booking.
1. Information We Collect
We may collect the following information:
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Contact details: name, email address, and phone number when you make an enquiry or booking.
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Booking details: stay dates, number of guests, and any special requirements.
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Technical information: IP address, browser type, and cookies when you use our website.
2. How We Use Your Data
We use your information to:
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Respond to enquiries and provide booking confirmations.
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Manage reservations and communicate with you about your stay.
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Improve our website and services.
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Comply with legal or regulatory requirements.
We do not sell your data to third parties.
3. Sharing Your Information
We may share your data with:
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Service providers such as Wix (our website host) and Airbnb (if you book via Airbnb).
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Professional advisors (e.g. accountants, insurers) where legally necessary.
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Law enforcement or regulatory bodies if required by law.
4. Data Storage & Security
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Your information is stored securely and only accessed by authorised persons.
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We retain your data only as long as necessary to fulfil bookings and meet legal obligations.
5. Your Rights
Under UK GDPR, you have the right to:
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Request a copy of the data we hold about you.
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Correct or update your data.
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Request deletion of your data (where legally allowed).
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Restrict or object to processing of your data.
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Complain to the Information Commissioner’s Office (ICO) if you are not happy with how your data is handled.
6. Cookies
Our website uses cookies to provide functionality and improve user experience. A cookie banner will appear on your first visit to manage preferences. You can also control cookies through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Moonstones Holiday
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